bajjj's Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how bajjj collects, uses, and stores your information.
Introduction and Scope of Application
bajjj ("we", "us", or "the platform") provides a safe and reliable online gaming experience for users in Bangladesh. Protecting your privacy is one of our core priorities. This privacy policy describes how bajjj collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure.
This policy applies to the bajjj.lat website and all services connected to it. We are not responsible for third-party websites or services, which have their own privacy policies.
If you disagree with any part of this policy, please refrain from using bajjj's services and contact us.
Information We Collect
bajjj collects your information in various ways. Below is a description of the different types of information:
2.1 Information You Provide Directly
When you create an account or use services on bajjj, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Security question answers and chosen password
2.2 Automatically Collected Information
When you use bajjj, our system automatically collects the following technical information:
- IP address and device identification information
- Browser type, operating system, and device information
- Login time, session duration, and inactivity time
- Information collected through cookies and similar tracking technologies
- Log data related to gaming activity
2.3 Transaction Information
A record of every deposit and withdrawal is stored in our system. This includes the transaction amount, time, method, and status.
Purposes of Information Use
bajjj uses your personal information for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To manage gaming services, bonuses, rewards, and promotional offers.
- Transaction Processing: To complete deposit and withdrawal requests and to resolve disputes.
- Identity Verification: For age verification (to confirm 21+) and fraud prevention.
- Customer Support: To resolve your issues via 24/7 live chat and email.
- Security and Protection: To prevent unauthorized access, fraud, and money laundering.
- Legal Compliance: To meet applicable legal obligations and satisfy regulatory requirements.
- Responsible Gaming: To identify early signs of gambling-related problems and provide support to users.
- Platform Improvement: To analyze user experience and improve the quality of services.
Information Sharing and Disclosure
bajjj may share your information with trusted third parties in specific circumstances. However, this is always limited and purpose-specific.
4.1 Payment Processing Partners
Necessary information is shared with the relevant payment providers to operate bKash, Nagad, Rocket, Upay, and bank transfer services. This information is used solely to complete transactions.
4.2 Technology Service Providers
Technology partners that assist in operating the platform (such as server, security, and analytics service providers) may access your limited information, but they are required to comply with our privacy standards.
4.3 Legal Obligations
In the case of a court order, government directive, or other legal requirement, we may be obliged to provide information to the relevant authorities.
4.4 Business Transfers
If bajjj is involved in any merger, acquisition, or sale of assets, your information may be transferred. In such cases, we will notify you in advance.
Cookies and Tracking Technologies
bajjj uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
5.1 Essential Cookies
These are essential for the platform's basic functionality. These cookies are used to maintain login sessions, perform security verification, and save user preferences.
5.2 Analytics Cookies
We use analytics cookies to analyze platform usage and improve service quality. Information collected through these cookies is aggregated and does not identify you personally.
5.3 Cookie Controls
You can disable most cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Data Security Measures
bajjj applies industry-standard security measures to keep your personal information secure:
- SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which keeps your information secure in transit.
- Encrypted Storage: Your sensitive information is stored in encrypted form on our servers.
- Access Controls: Only authorized personnel can access your information, and they are trained and monitored.
- Firewall and Monitoring: Advanced firewalls and continuous security monitoring systems remain active.
- Regular Security Audits: Our systems undergo regular security reviews.
- Two-Factor Authentication: You can enable two-factor authentication on your account for additional security.
While we take the highest security measures, no data transmission over the internet is 100% secure. However, we are committed to always maintaining the highest standards in protecting your information.
Data Retention Period
bajjj retains your personal information only for as long as necessary. The following factors are considered in determining the retention period:
- All information is retained for as long as your account remains active.
- Even after an account is closed, certain information may be retained for a specified period due to legal obligations.
- Information related to financial transactions must be retained for a specific period in accordance with anti-money laundering regulations.
- Information relevant to a dispute is retained until the dispute is fully resolved.
Once the specified retention period ends, we delete or anonymize your information using secure methods.
Your Rights
As a user of bajjj, you have the following rights over your own information:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: If your information is incorrect or incomplete, you can request a correction.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted, though information required to meet legal obligations may not be possible to delete.
- Right to Restrict Processing: In specific cases you may request that processing of your information be restricted.
- Right to Data Portability: You have the right to receive information you have provided in a structured, readable format.
- Right to Object: You may object to the processing of your information on specific grounds.
To exercise these rights, contact our support team. We will respond to your request as quickly as possible.
Privacy of Minors
bajjj's services are for people aged 21 and above only. We do not knowingly collect personal information from any minor.
If we become aware that a minor is using or has attempted to use our platform, we will immediately close their account and delete the relevant information. If you believe a minor has registered on our platform, please notify us.
International Data Transfers
As an online platform, bajjj may sometimes process or store your information on servers outside Bangladesh. In such cases we ensure that:
- Data transfers are always carried out with appropriate security measures in place.
- Third-party service providers are contractually bound to comply with our privacy standards.
- International data protection standards are followed.
Policy Changes
bajjj may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- Displaying a clear notice on the platform
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of this page
If you continue to use bajjj after changes have been made, you will be considered to have agreed to the updated policy. Our recommendation: review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, contact us through the following:
We are committed to responding to any privacy-related request as quickly and completely as possible. Earning and maintaining your trust is bajjj's core goal.
Want to know more? View our other policies
Read our terms and conditions and responsible gaming guidelines to keep your experience on bajjj safe and transparent.